![]() ![]() Please note that if you use anything other than the official WhatsApp Business API or other official WhatsApp tools, we reserve the right to limit or remove your access to WhatsApp as this violates our policies. The difference is that this application can be deployed on a server, providing a local API that allows you to programmatically send and receive messages and integrate this workflow with your own systems (e.g., CRMs, contact center platforms, etc.). The WhatsApp Business API client supports a subset of the features provided by the WhatsApp applications you already know from Android, iOS, and Web, including end-to-end encryption. So if you are using it for sales or support or for any other purpose your customers can always call on it, listen to IVR and talk to your agents or they can also text you, which you can check on your CRM panel. The main benefit of using a virtual number offered by Ziffy with WhatsApp business account is allowing your customers to Call & Text on the same number, which takes the user experience to next level. Generally the number is issued by the Cloud Telephony provider but your own number can also be used as an Virtual number though it is not recommended due to various reasons. Since both parties are paying for the call it is more easy on pocket for businesses and also reduces the spam calls. In VMN (Virtual Mobile Number or 10-Digit Number), the caller and the called party both pays for the call however, the charges are distributed among them. ![]() 9554443322 except it offers more features and better call management than a normal mobile number. A virtual number is a normal 10-digit mobile number e.g. ![]()
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